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Privacy Policy

This Website Privacy Policy explains how the dental practices doing business as 7 Day Dental (“7 Day Dental,” “we,” “us,” or “our”) collect, use, disclose, and protect personal information when you visit www.7daydental.com, submit a website form, request an appointment, or otherwise interact with the website (the “Site”).

Who We Are

The Site supports the following independently organized dental practices, each doing business as 7 Day Dental:

  • Christine Chung DDS, Inc. — Laguna Woods office
  • Christine Chung Dental Corp. — Mission Viejo office
  • Chuck Truc Le DDS, Inc. — Lincoln Avenue offices
  • Chuck Truc Trong Le Dental Corp. — Euclid Street offices

Each legal entity is responsible for personal information it collects in connection with its office. In this policy, “7 Day Dental,” “we,” “us,” and “our” mean the entity that operates the office you select or contact, or the entity that otherwise receives your information. The practices may share information with one another as permitted by law to route requests, coordinate services, and operate the Site.

Scope of This Policy and HIPAA

This policy applies to personal information collected through the Site and related online services. It does not replace our Notice of Privacy Practices. Health information created, received, or maintained by a 7 Day Dental practice in connection with your care may be protected health information governed by the Health Insurance Portability and Accountability Act (“HIPAA”), California law, and our Notice of Privacy Practices. If this policy differs from the Notice of Privacy Practices with respect to protected health information, the Notice of Privacy Practices and applicable health privacy law control.

General contact forms may not be appropriate for detailed clinical or highly sensitive information. Please use a designated patient form or contact the appropriate office by telephone. Do not use the Site for a life-threatening or medical emergency; call 911.

Information We Collect

Information You Provide

Depending on how you use the Site, you may provide:

  • Contact information, such as your name, email address, telephone number, mailing address, and preferred office location.
  • Appointment and inquiry information, such as requested services, preferred appointment details, messages, and information needed to respond to you.
  • Patient-form information submitted through designated services, which may include demographic, insurance, dental, medical, and other health-related information.
  • Communications, feedback, accessibility requests, and other information you choose to send to us.

Information Collected Automatically

When you use the Site, we and our service providers may automatically collect:

  • Technical information, including Internet Protocol address, device identifiers, browser type, operating system, language, and network information.
  • Usage information, including pages viewed, links selected, referring and exit pages, dates and times of visits, form interactions, and Site errors.
  • Approximate location derived from an Internet Protocol address or similar technical information.
  • Cookie, tag, pixel, local-storage, and similar identifiers used to operate, secure, measure, and improve the Site.

Information From Third Parties

We may receive information from appointment and patient-form providers, website hosting and security providers, analytics and advertising services, call-measurement providers, accessibility tools, embedded content providers, and other vendors that support the Site. We may combine this information with information we collect directly.

How We Use Information

We may use personal information to:

  • Respond to questions, accessibility requests, and other communications.
  • Route inquiries to the appropriate office and schedule, confirm, or manage appointments.
  • Provide patient forms and other services you request.
  • Send care-related, appointment-related, and other service communications.
  • Operate, maintain, troubleshoot, secure, and improve the Site and our online services.
  • Understand Site usage and measure the effectiveness of content and advertising.
  • Prevent fraud, misuse, security incidents, and other harmful activity.
  • Comply with law, respond to legal process, protect rights and safety, and enforce applicable agreements.
  • Create aggregated or de-identified information that does not reasonably identify you.

We do not use information submitted through general contact or appointment forms for promotional email or text-message marketing unless you separately consent. You may withdraw marketing consent as described in the communication or by contacting us.

Cookies and Similar Technologies

The Site may use first-party and third-party cookies, pixels, tags, local storage, scripts, and similar technologies. These technologies help provide essential functions, remember preferences, improve security, understand how visitors use the Site, measure calls and appointment activity, and evaluate content or advertising.

Google Tag Manager and similar tools may be used to deploy or manage analytics, advertising, call-measurement, and other tags. Appointment and patient forms may be provided through YAPI or related services. The Site may also use services such as accessiBe, embedded maps, videos, and social-media features. These providers may collect online identifiers and activity information subject to their own notices and our agreements with them.

Your Cookie Choices

You can usually control cookies through your browser settings and through any cookie-preference tool made available on the Site. Blocking certain cookies may affect Site functionality. You can also use privacy settings offered by applicable analytics or advertising providers.

Do Not Track and Cross-Site Tracking

Some browsers offer a “Do Not Track” signal. Because there is no uniform industry standard for interpreting that signal, the Site does not currently respond to browser Do Not Track signals. This disclosure does not limit any rights you may have under applicable law.

Third parties that provide analytics, advertising, embedded content, accessibility, or other Site services may collect information about your online activities over time and across different websites or services. Their collection and use are governed by their own privacy notices and applicable law.

How We Disclose Information

We may disclose personal information to:

  • The 7 Day Dental legal entity and office responsible for your inquiry, appointment, or care, and other 7 Day Dental entities when permitted by law for routing, coordination, administration, and Site operations.
  • Service providers that support website hosting, security, maintenance, forms, appointment scheduling, communications, accessibility, analytics, advertising, call measurement, and other business functions.
  • Professional advisers, insurers, auditors, and others that assist with legal, compliance, security, or business matters.
  • Government authorities, courts, regulators, law enforcement, or other parties when disclosure is required or permitted by law or reasonably necessary to protect rights, safety, and security.
  • A successor or other party involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable confidentiality and legal requirements.
  • Other parties at your direction or with your consent.

We do not sell or rent information submitted through contact, appointment, or patient forms for money. We do not use information submitted through those forms for cross-context behavioral advertising.

Analytics or advertising providers may receive online identifiers and Site activity information through cookies or similar technologies. Depending on applicable law, some of these disclosures may be considered “sharing,” “targeted advertising,” or a “sale” even when no money changes hands. Where required by law, we provide applicable choices or honor applicable requests.

Third-Party Services and Links

The Site links to or uses services operated by other companies, which may include YAPI, Google services, accessiBe, embedded maps or videos, social-media services, and other vendors. Their privacy notices may apply in addition to this policy. When a third party processes protected health information for a 7 Day Dental practice, its use and disclosure may also be restricted by HIPAA, our Notice of Privacy Practices, and applicable contracts.

We are not responsible for the privacy practices of unaffiliated websites or services that you choose to visit. Review their privacy notices before providing information.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission, or storage system can be guaranteed completely secure. Please use caution when sending sensitive information through general website forms.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing requested services, maintaining business and patient records, resolving disputes, enforcing agreements, and meeting legal, regulatory, tax, accounting, and security obligations. Retention periods vary based on the type of information, the context in which it was collected, and applicable law. We may retain aggregated or de-identified information for longer periods.

Your Choices and Privacy Rights

Depending on your relationship with us and applicable law, you may be able to:

  • Review or correct contact information that you submitted through the Site.
  • Request access to, correction of, or deletion of certain personal information.
  • Opt out of certain nonessential communications, targeted advertising, or disclosures treated as a sale or sharing under applicable law.
  • Limit certain uses of sensitive personal information where applicable.
  • Appeal a decision on a privacy request where applicable and receive equal service without unlawful discrimination for exercising a privacy right.

To submit a request, contact us using the email address or telephone number below. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law, subject to verification. Certain information may be exempt from a request, including information governed by HIPAA or information we must retain by law.

California Privacy Disclosures

California law requires operators of commercial websites that collect personally identifiable information from California consumers to describe the categories of information collected, the categories of third parties with whom it may be shared, the process for requesting review or correction when one exists, how material policy changes are communicated, the policy’s effective date, and online-tracking practices. Those disclosures are provided throughout this policy.

Categories Collected

During the preceding 12 months, depending on how visitors used the Site, we may have collected the following categories of personal information:

  • Identifiers and contact information, such as name, email address, telephone number, Internet Protocol address, and online identifiers.
  • Internet or other electronic activity information, such as browsing, search, interaction, device, and cookie information.
  • Approximate geolocation information derived from an Internet Protocol address.
  • Health, insurance, demographic, or other sensitive information voluntarily submitted through designated forms.
  • Preferences or inferences derived from Site interactions, such as likely office or service interests.

We collect these categories from you, your device or browser, the office you contact, and service providers. We use them for the purposes described in “How We Use Information” and disclose them to the categories described in “How We Disclose Information.”

Sale, Sharing, and Targeted Advertising

We do not knowingly sell personal information for money. We do not knowingly sell or share the personal information of consumers under 16. As described above, certain analytics or advertising disclosures involving online identifiers and Site activity may be treated as sale, sharing, or targeted advertising under some privacy laws. To exercise an applicable opt-out right, contact us using the information below and use any cookie-choice mechanism made available on the Site.

California Requests

If a California privacy law applies to us and to your information, you may have rights to know, access, correct, delete, or receive a portable copy of certain personal information; opt out of certain sales, sharing, or targeted advertising; limit certain uses of sensitive personal information; and receive information about our practices. We will not unlawfully discriminate against you for exercising an applicable right.

You may also ask us to review or correct personally identifiable information collected through the Site by contacting us. We will respond as required by applicable law. Requests concerning dental or medical records should be directed to the Privacy Officer for the office that provided care and will be handled under the Notice of Privacy Practices and applicable health-record laws.

Children’s Privacy

The Site is intended for a general audience and is not directed to children under 13. A parent or legal guardian may provide information about a minor when requesting dental care or completing designated patient forms. Children under 13 should not submit information through the Site without the involvement of a parent or legal guardian. If you believe a child submitted information improperly, contact us.

Changes to This Policy

We may update this policy to reflect changes in our practices, technology, services, or legal requirements. We will post the updated policy on the Site, revise the effective date, and provide additional notice of material changes when required by law. Your continued use of the Site after an update means the revised policy will apply to information collected after the update, subject to applicable law.

Contact Us

For questions about this policy, website privacy requests, or concerns about information collected through the Site, contact:

Email: customerservice@7daydental.com

Telephone: 866-989-1335

You may also write to the Privacy Officer for the applicable legal entity and office:

Christine Chung DDS, Inc., doing business as 7 Day Dental

24310 Moulton Parkway, Suite C1

Laguna Woods, CA 92637

Christine Chung Dental Corp., doing business as 7 Day Dental

26391 Crown Valley Parkway, Suite 140

Mission Viejo, CA 92691

Chuck Truc Le DDS, Inc., doing business as 7 Day Dental

2265 West Lincoln Avenue

Anaheim, CA 92801

Chuck Truc Trong Le Dental Corp., doing business as 7 Day Dental

637 North Euclid Street

Anaheim, CA 92801